Course Syllabus
COURSE DESCRIPTIONS:
Introduces students to warehouse operations and logistics. Topics include warehousing, software information systems used in warehousing, and OSHA 10 Safety. The class will include hands-on activities in relation to logistics and warehousing. Transfer credit: CSU.
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STUDENT LEARNING OUTCOME(S) (SLO'S):
Upon successful completion of this course, a student will meet the following outcomes:- Demonstrate knowledge of the functions of a warehouse, such as storage, movement, control and protection.
- Demonstrate a basic knowledge and best practices of OSHA and basic safety guidelines and/or regulations and how they relate to jobs and equipment within the warehouse.
- Demonstrate a basic knowledge of the fundamentals of logistics in the following areas: domestic transportation, shipping/receiving, warehousing/inventory management, warehousing and logistics technology, and key performance indicators.
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SPECIFIC INSTRUCTIONAL OBJECTIVES:
Upon successful completion of this course, a student will be able to:- Understand and identify the jobs and their respective functions within a warehouse environment.
- Recognize the types of warehouse equipment, their proper usage, and their function in the warehouse.
- Understand the movement of goods within a warehouse, preparation for pick-up and distribution from the warehouse, proper receiving techniques for inbound goods delivered to the warehouse, and storage/warehousing/inventory of goods within the warehouse.
- Identify the steps necessary in maintaining, managing, and controlling best practices for shipping/receiving/warehousing operations.
- Explain and demonstrate the importance of OSHA and/or general safety regulations/guidelines in order to provide a safe and healthful workplace.
- Demonstrate competency in understanding the warehouse worker's role within the supply chain and transportation industry.
- Demonstrate knowledge of warehouse logistics technologies, their proper usage, and their function in the warehouse.
- COURSE CONTENT:
Lecture Content:
- Functions of a Warehouse
- Storage
- Movement
- Control
- Protection
- Jobs of a Warehouse
- Forklift Driver
- Dock Worker
- E-Commerce
- Processor/Sorter
- Setup and Maintaining a Working Warehouse
- Organizational tactics to setting up a warehouse
- Equipment needed to set up warehouse
- Key Performance Indicators
- Warehouse Software
- Warehouse Safety Regulations and Safety Hazards
- Shipping and receiving hazardous materials
- OSHA 10 requirements
- Good Work Habits
- Time Management
- Team Building
- Soft Skills
- Fundamentals of Logistics
- Domestic transportation
- Export/Import
- Warehousing/Inventory Management
- Logistics technology
- Logistics outsourcing
- Negotiation strategies
- Shipping products
Lab Content:
- Functions of a warehouse (7 Hours)
- Hands on rotation in working warehouse (Goodwill Industries)
- OSHA 10-Work safety (10 Hours)
- Warehousing/Inventory Management (7 Hours)
- Hands on training and application of inventory management
- Warehousing storage (7 Hours)
- Movement of warehouse goods
- Forklift Training (8.5 Hours)
- Utilize tools (such as shrikwrap) in warehouse (1.5 hours)
- Setup and maintaing a working warehouse (7)
- Through hands on rotation, students identify problems in warehouse
- Once problem is identified, students work to acheive a working solution
- REPRESENTATIVE METHODS OF INSTRUCTION:
Typical methods of instruction may include:
- Lecture
- Lab
- Discussion
- REPRESENTATIVE ASSIGNMENTS
Representative assignments in this course may include, but are not limited to the following:
Writing Assignments:
- Final Exam
- Final Project and Presentation
- Comparing and Contrasting Inventory Management systems at both Goodwill San Francisco and local businesses
- Identifying warehouse issues and providing solutions
- OSHA 10 Test
- HAZMAT awareness test
- Written Homework Assignments
- Develop process improvement presentation
Reading Assignments:
- Outside reading assignments from the textbook
- Research Papers
- Company Profiles
- Equipment Specs
- Newspapers and Online resources
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REPRESENTATIVE METHODS OF EVALUATION
Representative methods of evaluation may include:- . Class Participation
- Class Performance
- Class Work
- Exams/Tests
- Group Projects
- Homework
- Lab Activities
- Oral Presentation
- Papers
- Projects
- Quizzes
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REPRESENTATIVE TEXT(S):
Possible textbooks include:- Howie, A.. Fundamentals of Warehousing & Distribution An Introductory Course in Material Handling., ed. Material Handling Industry of America (MHIA), 2008
- Howie, A. . Fundamentals of Warehousing & Distribution Vol II, ed. Material Handling Industry of America (MHIA), 2012
- Howie, A. . Fundamentals of Warehousing & Distribution Vol III, ed. Material Handling Industry of America (MHIA), 2013
Other:
- Introduction to Warehouse Operations A Study for Understanding Basic Warehouse Operations. Soft-Binder. Provided by the College of Alameda.
CLASSROOM POLICIES & PROCEDURES:
- Attendance is taken. Three (3) unexcused absences are grounds for dropping a student from class. To avoid having an absence counted as unexcused, notify the instructor as soon as you know that you are going to be absent.
- No eating or drinking in class.
- No cheating or plagiarism allowed. An “F” grade will be assigned if student is found cheating or plagiarism is found in assignments or project.
- Cellular phones on vibrate or turned off during classroom and lab/warehouse projects.
CLASS DATES:
September: 28, 29, 30
October: 1, 5, 6, 7, 8, 12, 13, 14, 15, 19, 20, 21, 22, 26, 27, 28, 29, 30
November: 2, 3, 4, 5, 9, 10, 11, 12, 16, 17, 18, 19, 23, 24, 25, 26, 30
December: 1, 2, 3, 4
HAZARDOUS MATERIAL TRAINING:
A special trainer will be teaching this material. Date and time to be determined.
GRADING POLICY:
Grades will be based on the weightings on the following categories:
Lab/Warehouse 20%
Final Project 20%
Final Exam 20%
Attendance 10%
Class Participation 10%
Quizzes 20%
WITHDRAWAL POLICY (change if this is not your policy):
To withdraw from a class students should access WebSMART registration or obtain an Add/Drop form from the Office of Admissions and Records in Building 2. Official withdrawal is the responsibility of the student. A withdrawal with a refund is subject to refund deadlines. A student who does not withdraw in accordance with established procedures may receive a failing grade. Refer to the Student Handbook for more information.
ACADEMIC INTEGRITY:
Academic dishonesty occurs when a student attempts to show possession of a level of knowledge or skill, which he or she does not possess. The two most common kinds of academic dishonesty are "Cheating" and "Plagiarism." Cheating is the act of obtaining or attempting to obtain academic work through the use of dishonest, deceptive or fraudulent acts. Plagiarism is representing the work of someone else as his/her own and submitting it to fulfill academic requirements.
RESOURCES:
DSPS
The Disabled Student Program and Services is designed to equalize the educational opportunities for students with disabilities. Further information may be obtained from the DSPS office, Bldg 2, Room 2350. The telephone number is 650-738-4280 and Fax number is 650-738-4228.
STUDENT SERVICES
Support services available to students include the Library and Learning Center (Bldg.5), Student Services, One Stop Center, Housing, Registration, Financial Aid, Placement Testing, Admissions, Counseling, DSPS, Special Programs, Health Center and CALT Labs. In coordination with the DSPS office, reasonable accommodation will be provided for eligible students with disabilities. If you do not yet have an accommodation letter, please contact the DSPS office at 650-738-4280.
SMOKE FREE CAMPUS
Skyline College is committed to providing students, employees and guests with a safe and healthy environment. Based on this commitment, the College has implemented a smoking policy. Smoking is only permitted in designated areas in parking lots around campus.
Course Summary:
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