Wiki Page, Emotional Intelligence: Applying emotional intelligence

Wiki Page
2016-10-20T20:40:45-06:00

Emotional expressions don’t tell us the cause that prompts the response. You have to take into account the situation in which the emotion was expressed and how your own emotions affect the situation in order to understand it. As you try to understand emotions that you witness, it is important to remember that emotions in themselves are neither positive nor negative; it is what we do with the emotion that creates the outcome.